Charles Psaltis

Logistic Manager

Sydney, AU.

About

Dynamic Logistics Manager with 10+ years of experience optimizing operational efficiency and coordinating large-scale events for up to 900 guests in high-paced hospitality. Proven expertise in streamlining complex logistics for high-profile occasions like the Logies and ARIAs, adeptly managing vendor relationships and developing staff to ensure seamless execution and exceptional guest experiences.

Work

The Star Event Centre

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Assistant Banquet Logistics Manager

Sydney, NSW, Australia

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Summary

Spearheaded operational efficiency and logistics for major events, consistently enhancing guest experiences at a premier event centre.

Highlights

Orchestrated end-to-end logistics for high-profile events, including the Logies and ARIAs, successfully accommodating up to 900 guests with seamless operations.

Cultivated and managed diverse vendor relationships, negotiating contracts that improved service delivery and elevated client satisfaction.

Directed and briefed a team of up to 25 on-site staff during event setups, ensuring all tasks were completed efficiently and within stringent timelines.

Developed and implemented detailed event timelines and checklists, significantly streamlining operations and boosting overall team efficiency.

Mentored and trained new staff on best practices, fostering a culture of teamwork and adaptability crucial for high-pressure event environments.

The Star Event Centre

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Houseman Setup Team Supervisor

Sydney, NSW, Australia

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Summary

Supervised event space setup and logistics, ensuring timely project completion and optimized resource allocation for various events.

Highlights

Led, developed, and trained a team of up to 10 staff members, significantly boosting service quality and operational productivity.

Oversaw meticulous event space setups, ensuring all projects were completed on schedule and met precise specifications.

Implemented strategic event planning initiatives focused on elevating guest experiences and maximizing satisfaction.

The Star Event Centre

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Houseman Setup Team Lead

Sydney, NSW, Australia

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Summary

Managed team schedules and training programs, enhancing staff performance and ensuring high service quality across event operations.

Highlights

Developed and executed comprehensive team schedules and training programs, directly improving staff performance and overall service quality.

Collaborated closely with vendors to monitor inventory levels, ensuring optimal stock management and upholding stringent service standards.

Established and enforced critical safety protocols, guaranteeing full adherence to health regulations and minimizing operational risks.

Streamlined interdepartmental communication channels, significantly enhancing overall event logistics efficiency and coordination.

The Star Event Centre

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Houseman Setup

Sydney, NSW, Australia

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Summary

Managed daily operations and coordinated event setups, ensuring cleanliness, organization, and adherence to event specifications.

Highlights

Coordinated seamless event setup and breakdown processes by collaborating effectively with multiple teams, ensuring precise alignment with specifications.

Implemented robust inventory tracking systems for supplies and equipment, optimizing resource allocation for successful event execution.

Improved guest experiences by providing attentive service and proactively addressing any issues, contributing to a positive event environment.

Manly Wharf Hotel

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Food & Beverage Floor Staff

N/A, N/A, N/A

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Summary

Provided high-quality food and beverage service, contributing to guest satisfaction in a fast-paced hospitality setting.

Highlights

Delivered exceptional customer service, effectively managing guest orders and ensuring prompt service delivery.

Maintained cleanliness and organization of dining areas, contributing to a positive guest experience.

Kings Hall School

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GAP Student

N/A, N/A, N/A

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Summary

Supported school operations and student activities, contributing to a positive educational environment.

Highlights

Assisted with various administrative and supervisory duties, ensuring smooth daily school operations.

Organized and facilitated student activities, enhancing engagement and fostering a supportive community.

Education

ICMS

Sydney, NSW, Australia
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Diploma of Business Management Hospitality

TAFE

Hornsby, NSW, Australia
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Certificate/Diploma Graphic Design

Shore School

Sydney, NSW, Australia
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Secondary Education N/A

Languages

English

Skills

Problem Solving

Operational Efficiency

Vendor Management

Team Leadership

Logistics Coordination

Customer Service

Adaptability

Staff Development

Event Planning

Time Management